How do you keep your retrospectives fresh and the team engaged? It is a challenge many agile teams face. As organisations adjust to running almost every meeting online, the issue of conference call fatigue is making this even more important. To run effective agile retrospectives in any climate you need an efficient delivery approach that will spur your team. Remote or face to face, it is essential to keep the retrospective short, focused and engaging - read on to find out how.
The last few months have been challenging for most Sales teams, and ours has been no exception. The uncertainty of the economic climate has led many businesses to hibernate. In the space of a couple of weeks, the market went quiet; projects were put on hold, budgets cut.
In my experience, when working with Interactive Grid, most of the times, we need to open a modal popup to interact with selected records (single or multi selection). For example, let say we have an Interactive Grid listing some records and you want a button which bulk updates all selected rows with the same value.
The weeks preceding the lockdown were tense. As a CTO at Infomentum, I am responsible not only for the internal IT but also for providing our customers with reliable and efficient co-managed services. My team had many ongoing projects, customers on 24/7 support contracts, and, on top of it, manage our transition to remote working to take care of. This was no easy task, but I was determined, there was no way we were going to let anyone down!
Unit testing has always been an integral part of software engineering because it ensures that problems in the code are isolated and fixed long before they become an issue in production. With the introduction and adoption of Agile framework, unit testing has changed dramatically because of the test-driven development (TDD) methodology. TDD is a software development strategy in which unit tests are used to drive the development process. In this blog, I explain how to practice TDD and share some tips on how to write great unit tests using MUnit.
While crime rates in the UK have dropped by more than 20%, cybercrime seems to be on the rise. Phishing related attacks are up by a staggering 667% compared to pre-pandemic February, and more than £2M has been reported lost by victims of Coronavirus-related scams. Despite common belief, not all cybercriminals are technology wizards who spend their days in a basement hacking into government servers. Some use simple tricks and social engineering, which hardly require technical expertise.
In our previous blogs, we described the transition to running projects remotely, explained the adjustments we made to keep effective communication with our distributed team and dived deep into practicalities of remote Agile Sprint Planning. We initially thought of dedicating this blog to remote agile stand-ups but in the end, decided to change the focus slightly. At times when 35-40% of adults in the UK have reported concerns about their mental health, and every second person worries about his/her wellbeing, it's crucial to support our employees. So, what exactly can be done? When it comes to staff emotional health, we believe there is no 'fits all' solution; it is a combination of small adjustments that can be weaved into every meeting or team interaction.
According to the 6th principle of the Agile Manifesto: "The most efficient and effective method of conveying information to and within a development team is face-to-face conversation." So, does it mean that managing agile projects in the new world of large-scale remote working is impossible? Our answer is no! In the previous blog, we talked about how we ensure efficient communication with the home-based teams. In this blog, we discuss the important adjustments we’ve made to our remote Sprint Planning meetings as part of our Agile project delivery.
If you read my previous blog post on competing in the API economy, you probably have a feel for just how important APIs are for modern organisations. Implementing an API strategy unlocks internal assets and makes you a competitive and relevant force in our diverse and fast-changing tech landscape.
There is still much confusion about the differences and commonalities between SOA (service-oriented architecture), microservices, APIs and, even, point-to-point integration.
The pom.xml file contains the core information about a project and its configuration details including its dependencies, build directory, source directory, test source directory, plugin, goals etc. Maven reads the pom.xml file, then executes the goal.
The quality of communication within a project team is often the most important aspect in the successful delivery of any project. Since our switch to remote working at the start of the pandemic, we’ve been faced with the challenge of using our project management tools in different ways to ensure that the quality of our communication and collaboration doesn’t suffer.
COVID-19 has turned our lives upside down. Just a few weeks ago, companies had to quickly transition all employees to work remotely. As businesses and people are gradually adjusting to the new circumstances and realising the benefits of working from home, many predict that this operation model is here to stay far beyond the crisis.
Notifications could be a very powerful tool to get visibility into business-related events inside your application.
The Coronavirus pandemic has disrupted our everyday lives, both businesses and individuals are still adapting to the new reality. While the number of cases is still climbing, at times it feels like there is no end of the lockdown and crisis in sight. But it`s not all doom and gloom, we've also seen businesses and individuals come together to fight the virus, support and help each other in these difficult times.
Internship is a two-way street. Mentoring young people is an empowering experience for the employees, while for interns, it's an excellent opportunity to learn new skills and get a taste of a potential career.
Successful software delivery is based on careful planning, accurate estimation and a good understanding of what is in and out of scope. In traditional project management, projects are broken into work packages and assigned to specialists for sizing and estimation. These packages are in turn broken up into progressively smaller modules to get increasingly more accurate sizing. After that, all the sizings are rolled up, and a project plan is reviewed and monitored.
MuleSoft has exposed an API that provides access to Anypoint MQ administrative functionality. For those who are not familiar with Anypoint MQ, it's a multi-tenant, cloud messaging service that enables customers to perform advanced asynchronous messaging scenarios between their applications. Using this API you can perform a series of actions that otherwise would only be accessible through the Anypoint Platform's web interface. And since many organisations prefer to externalise and automate this type of processes using scripts, I would like to explain how to use all four basic CRUD methods (Create, Read, Update and Delete) using this API.
Because I know I am more than just my anxiety,
and one day I hope to be free of it entirely.
But until then, I will keep telling myself, quietly,
I am stronger than this. I am stronger than my anxiety.
by Tiffaney L. Ganci
"Your most unhappy customers are the greatest source of learning."
quote from a wise Customer Service Manager
Which type of customer are you?
Imagine you receive an email with the subject "Customer Satisfaction Survey". How does it make you feel? How do you respond?
Imagine a typical scrum scene - the team gathers around the board for the daily standup, one of the team members gives his/her overview of the matters at hand. Things seem to be going well until somebody mentions a dreaded 'blocker' word. Suddenly the team panics, the ears of the scrum master perk up, and madness ensues.
Recently we attended and exhibited at the Government ICT, one of the most significant IT Public sector events in the UK. When listening to the keynotes and speaking to IT leaders from a variety of governmental bodies, the issue of citizen data sharing often came up. And no wonder, by leveraging its data organisations can provide betters service to the citizens, improve outcomes and drive efficiencies.
Not all user stories are equal. Some may be larger and more complicated than others. The challenge in agile delivery is to keep stories at the right size. That way, they are easily understood and delivered. Those that are too large pose a risk. Wherever possible, you should break them down into smaller, more manageable pieces. In this blog, I will explore factors that might lead to user stories being too 'large'?
Are post-it's enough?
Recently a few of our team members attended Celonis SuperFluid Tour in London, where we found that post-it notes and a whiteboard are still one of their biggest competitors. Celonis, for those unaware, offer a solution, powered by process mining technology that empowers companies to visualise their processes, thus providing insights to which of these can be improved. It can come as a surprise, that in the age of digital transformation, many organisations are satisfied with getting the room's opinion during a whiteboard and/or post-it note session as the best process discovery technique.
At Infomentum, we love to share. We do it daily with our clients through close collaboration with their development teams, training sessions, Agile sprints and support calls, etc. Our team members also share by regularly organising charitable events and donation initiatives. On this occasion, we had a chance to give something a little different – share our knowledge and experience of Agile methodology.
Do you know what your customers need? Not what they want, or would like, but what they need. It is not always obvious. Faced with a complex mix of competing priorities and challenges, some companies may think they need one thing. In reality, however, they need something entirely different.
Few events in life have the impact of starting a new job. As any career person can attest, acclimating to a new workplace or role requires patience. It’s a social and intellectual challenge. Balancing task competence with a sense of social comfort are prerequisites for doing your job well and enjoying the hours you spend at work. And while these lines may appear crisp and smooth, coloring them in neatly has its difficulties. This consideration led me to a simple concept, a modus operandi for adjusting to a new organization.
The artist Pablo Picasso once said you should learn the rules like a pro so you can break them like an artist. It’s clear he wasn’t in charge of a large corporation, though. Breaking the rules in business is costly, and it’s getting even more so. According to research by Thomson Reuters, 61% of compliance and risk practitioners expected to spend more on complying with rules and regulations in 2019 than they had in 2018.
Many business documents, from invoices to medical records, are boring, necessary and tedious to deal with. And until recently only humans had the ability to process them, locking smart people into low-value work. But now, technology has got to the point where it can not only read standard documents but also pick relevant information out from images and designs in complex layouts.
The Terminator has a lot to answer for. As the prospect of Artificial Intelligence (AI) becomes a reality in the workplace, barely a day goes by without a headline warning of some machine-led threat to jobs and livelihoods. It is indeed likely systems integration based on AI and Robotic Process Automation (RPA), an emerging form of business transformation based on the software robots, will change how we work and live. But not in the doomsday-scenario way often portrayed.
A week after I attended Getahead festival, my mind is still racing with all the amazingly interesting information and insights that came my way during the course of the 24-hour event. I went along to see what it was all about and how our Wellness Programme can benefit.
MuleSoft Connectors abstract and facilitate integrations with third-party APIs. In many cases, you can use an existing certified MuleSoft connector from Exchange, such as Workday or Salesforce, to connect to a service provider. However, when no connector is available for a specific Web service, the easiest way to consume the service from your Mule app is to use the Web Service Consumer connector but it's not always the case.
We catch up with Nasima Alam, who after taking a career break in IT to look after her young family, joined Infomentum as a Test Analyst. We find out about her onboarding experience at Infomentum and how she balances her role as a working mum in Tech.
As the old saying goes 'calm waters never made a good sailor'. Applying this maritime proverb to a somewhat different, but none the less hazardous field like IT project management, certainly has its merit. The reality of IT project management in the modern age is a tale of delayed project go-lives and project completion beyond the original budget and time frame.
'There is nothing more powerful in any organisation than having all employees rowing fiercely in the same direction', wrote Brent Gleeson, the founder of Taking Point Leadership. The same can be also applied to teams within any organisation. Long meetings, endless back and forth emails, misunderstandings, and interruptions for impromptu catch ups are symptoms of an inefficient internal department.
The goal of the Head of Operations, was to create a working environment that nurtures collaboration and confidence, allowing efficient and effective delivery and continuous improvement.
In our study conducted by Censuswide, 1002 desk-based office workers were quizzed on their attitudes to websites, technology and the workplace. Over half of the respondents to the survey were defined as Generation C. But just how are we defining them?
Never as a society have we been as open as we are today, though it’s a movement that has seemingly bypassed the public sector. In the third and final blog post in our series around thinking smart in the public sector, we look at the main challenges and barriers when it comes to data sharing. We also suggest ways and methods of how the UK public sector can embrace a mindset of collaboration for a more positive future for all.
For years, marketers have looked to the latest generation to lead their branding efforts and define the latest trends. We’ve been through the baby boomers, then Generation X, Y and finally Z. So the question is: what next?
It is all about visual appeal, fonts, colours and layout when we build web pages and mobile applications. However, when it comes to chatbots, the focus is different. The majority of chatbots run on Facebook messenger, WhatsApp, Alexa or other social platforms with the focus centred around the bot's personality and its tone of voice. In other words, it is all about your audience, and how to build your chatbot around their needs.
After years of austerity, the public sector is crying out for solutions that can help solve its issues quicker and more cost-effectively. Yet, while there is a multitude of choices available in the form of digitally native businesses, they’re not being considered as credible options. This post will examine why is it so difficult for the public sector to engage with SMEs?
Generation C - these people are your customers, your employees and maybe even yourself. Generation C is the connected generation; they are digital natives who are completely au fait with the latest gadgets and technologies.
Never has there been so much pressure to do more with less. Nowhere is this more acutely felt than in the public sector. For an element of the UK economy not widely renowned for a track record of innovation and prudent purse string management, that represents somewhat of a major challenge. Yet finance is not the only issue. There are other pressing concerns: how to best use and share data, engaging with local SMEs and disruptive technology companies and re-calibrating the public sector approach to operations in a digital and social age. We’ll be looking at all these topics in our forthcoming blog series. Naturally, that means we’ll be kicking off with cows in Norway.
ISO 27001 is an international standard with global recognition that gives organisations a clear framework to follow for their Information Security Management System (ISMS), it is also a business enabler.
Infomentum is very proud to achieve the internationally recognised certification of ISO 27001 in February for the second consecutive year. The certification has confirmed our compliance to the standard with no non-conformities identified.
At Infomentum we have successfully moved towards a centralised logged infrastructure where systems, application, network and security logs are parsed and made available in one central point. Using components such as Elasticsearch, Logstash and Kibana, our logging infrastructure provides us the ability to apply filters to perform queries and basic trends analysis or counts.
One of the challenges we faced was shipping Windows Server logs from a logfile onto Logstash’s syslog listener, and we found a tool that does exactly that - nxlog-ce-2.9.1716
The lamppost that broke up the fight – Edge computing, IoT and building connected communities in the UK
Our lives might be going digital, but what does that mean for the physical environments in which we live, work and play? Whether checking air quality or preventing street violence, what is the public sector doing to harness new technologies that deliver a better citizen experience; not just in interactions with services, but in the infrastructure that supports our lives? From housing to transport, how are these connected communities being brought to life by Edge computing and IoT in the UK?
Digital promotions are failing to meet expectations, with up to 1 in 3 customers considering advertising one of their biggest annoyances online. Our 'Generating Success with Generation C' report examines the growing digital marketing expectations of over 1000 office workers throughout the UK
Due to the popularity of our previous blog 'Get the most out of Oracle APEX logs' published in January 2018 we decided to continue the Oracle APEX series. Rene Mikami is back with more amazing Oracle APEX suggestions and tips!
In the second of our series on the public sector, digital transformation and Smart Lives, we are looking at cloud computing. At a time when government organisations struggle for funding, digitalisation offers a way of delivering services to users in a more cost-effective manner. Cloud is the foundation of that transformation. As a concept it has been talked about for over a decade yet adopting it can be a challenge for cash-strapped public services. What stops the sector from accelerating cloud use to unlock its benefits?
Oracle Application Express (Oracle APEX) is the web application development tool for the Oracle database. We use the tool to design, develop and deploy database-driven applications, either on-premise or in the cloud. Using only a web browser and with limited programming experience, you can rapidly develop and deploy professional applications that are both fast and secure for any device from desktop to mobile.
Public services, like many sectors, are wrestling with how it can make the most of the opportunities on offer through digital transformation. Over the course of the coming weeks, we’ll look at some of the most common challenges faced by the public sector. Our blogs will cover why government has been slow to adopt digital transformation and move to the Cloud, how Edge computing and the Internet of Things can be integrated into everyday life, and what 'Smart Lives' really means. Today, we are considering identity verification, and whether it is the future of the public sector’s digital transformation.
Who are you? Can you prove it?
On October 10th, we celebrate World Mental Health Day. At Infomentum we've recently made a pledge to change how we think and act about mental health, and we've decided to dive right in and really get involved. Let's begin with some background about mental health at work. We'll discuss a topic that a lot of people might not know much about, and focus on our initiatives to get us all talking about, understanding, and looking at mental health in a different way.
Public sector customers will now be able to purchase a range of services from digital transformation consultancy Infomentum on the UK government’s G-Cloud 10 framework. We received the news that our application was successful earlier this month, with services going live on the marketplace today.
Part 2: Implementation
In Part 1, we talked about picking the tools for our first foray into the world of headless Content Management System (CMS) architectures, during our project with Fudgelearn. We had other options on our radar, but we decided that WordPress was the CMS that fit in best with our requirements. These were the main ones:
Web development is accelerating at an incredible rate - new frameworks seem to pop up every day. Whilst this is exciting (at least to a front-end geek like me!), it can be difficult knowing which new tools are any good and which ones you should be using.
A few weeks back, I decided to get involved in Java Challenge UK, by sitting on the competition’s jury panel. A bit of context: the Java Challenge is a gamified competition, with one league for professionals and one for students, that consists of multiple-choice questions. As part of the “jury duty”, I had the task of writing one of these questions. I decided to write my question around lambdas; read on to find out a little bit about why...
In my last article, The evolution of test documentation; lessons learned from implementing Cucumber, I explained two things. Firstly, how we at Infomentum have adopted Behaviour-Driven Development to define test scenarios, and secondly, how we use Cucumber JVM as an implementation platform for running these scenarios as automated tests.
A wise man once said "If you are going to dive head-first into DevOps, better pack a parachute". Aside from the fact that this man was me, the point is still valid.
Infomentum had started maturing into a DevOps culture, which involved the developers using tools normally associated with DevOps to solve development problems. We were calling it DevOps for several years, even though the actual DevOps culture, practices and support were not in place. The changes made were effective at enhancing the development lifecycle, but were completely separate and sliced off from the rest of the organisation. This meant that infrastructure needed to catch up so that the DevOps practices could be fully utilised throughout the company. The major issue with DevOps is that it really is all or nothing; as soon as you have segregated processes and half-utilised technologies, the power of DevOps is completely negated.
I was recently invited along to the WPEngine summit, thanks to Infomentum having worked on a customer’s news and views blog using WPEngine and Wordpress.
First of all, I have to say that the entire conference was great. The speakers were well thought-out, and the topics felt fresh - as well as a great goodie bag at the end! But the talk that really captured my attention was by Monica Cravotta. She talked us through WPEngine's latest research: “The future of digital experiences by generation.”
Recently, we organised our first ever Infomentum quiz night. We’ve got a sociable office made up of 16 nationalities and lively personalities, and we try to have regular events to get different teams working together. Nothing says inter-departmental collaboration like a competitive quiz!
Well, that functionality has now been released.
On July 29th, MuleSoft's Crowd release went live. It seemed like a long wait, but it was finally time to put my hands on the new Anypoint Exchange 2.0 and the completely new component, Design Center. Now that I've had a few days to take a look around at all of the new functionality, I'm rounding up my highlights below.
We are celebrating a decade in business!
Infomentum has celebrated its 10th anniversary. Starting life as technology implementation experts in Oracle WebCenter portfolio, the business has experienced rapid growth over the years which has seen its capabilities expand.
Now in its tenth year, we offer our customers a wide range of services; from digital acceleration consulting, to technology implementation in the areas of content and process, data and analytics and customer experience, to full managed services and hosting. The business now offers expertise in best-of-breed technologies from Oracle, Mulesoft, Amazon, Adobe and more.
Kicking off our new blog series, ‘A Day in the Life of…’ our summer interns, computer science students Pratik Jadhav and Hasan Rafiq, reveal a behind-the-scenes glimpse of an intern’s typical day.
I chose to study computer science because…
Pratik: My dad is in the IT business so it’s something I’ve been interested in from a young age. I love technology and I wanted to understand how everything works, and how to develop everything.
Hasan: Other members of my family are in IT so I always knew about it. At first, I was going to go into dentistry, but I tried it out and I couldn’t see myself looking into other people’s mouths for the rest of my life! So I knew then that I wanted to go into computer science.
The old way
I'm going to let you in on a secret. I learnt my trade in a traditional software testing consultancy - I'm talking a waterfall approach to test planning, test case definition and test scripting. Over the last 5 years at Infomentum, I've evolved and have worked hard to optimise Infomentum's testing practices to suit our agile development environment.
Recently, I was one of the lucky few that were handpicked to attend Oracle's partner training on Intelligent Bot in London - and that meant I got hands-on experience with the product and witnessed its glory in action! The product is called Intelligent Bot and it would be available as part of the Mobile Cloud Service (MCS) suite as it complements other features of that product - not to mention that it fits the product the most. The aim is to provide an easy way to create Chatbot applications in simple steps, and provide options for Intent Recognition - i.e. understanding what the Chatbot's end user means - and custom entities to be able to take actions and drive the conversation towards whatever developers see fit.
The fun side of cultural change
You’ll remember that last week I discussed the crucial need for a cultural change in how we dealt with time logging. After the CX team’s thorough research, we were ready to take the findings – and our ideas – to our board of directors.
Hint: you'll need to read part 1 first for this post to make sense.
Phase 2: Imagine
The CX team got together to discuss the problems and carry out an internal ideation workshop to tackle them. We knew that we had 3 key tasks:
- Improve people’s knowledge of why time logging is important
- Create a culture of time logging as a habit; and
- Make the systems they needed to use simpler and clearer while having less of them!
It had been coming for a long time…
At the end of every month, developers scrambled to complete their timesheets, while the operations team were breathing down their necks, threatening them with sticks to get it done - and done right. The developers were left wondering why operations wanted their time logs so desperately. Surely they already knew what they had been working on? The operations team were scratching their heads as to why the developers didn’t do it; they had been reminded at the end of every month like clockwork, yet every month the same story. It was hugely frustrating for both sides, and was approaching boiling point. As soon as the Customer Experience team had a break between projects, we knew this was a top internal issue that had to be solved.
I’ve wanted to write something about Infomentum's scrum board since its inception in late 2012. Now seemed as good a time as any to share the story...
During an end of sprint retrospective, one of our developers Jakub said “I'm bored of the board.” That didn’t surprise me.
In the 'What are microservices (part 3)' we touched different approaches to building a microservices architecture. In this final post of series on microservices, I will discuss those approaches in more details.
When it comes to microservices, the million dollar question is: “How do I decompose my monolith into microservices?”. Well, as you can imagine this can be done in many ways, and here I will be suggesting some guidelines.
I'm an Integration Consultant and part of Infomentum's wider integration team. As well as being a MuleSoft trainer, I'm a certified MuleSoft developer and an Oracle SOA suite specialist.
I’m going to pick up from last week’s post when we discussed the microservices definition, and looked at the alternative approach to microservices, aka the monolith. Make sure you read that before carrying on with this post.
Why is the microservices approach different? Let’s explore the main features one by one.
The discussion on microservices has exploded recently. It’s been heralded as the future. But is it really so new, or something more familiar than we think?
Well, let’s start by setting the scene; what are microservices?
Oracle Code Conferences started in March this year, in the red city itself - San Francisco. The event is doing the rounds worldwide, and I attended my local one in London last week with my Infomentum Colleagues. My initial thought was that it was really interesting to see how Oracle is attracting a different audience this time around; more technical oriented attendees, with a bigger spectrum of technical skills.
Infomentum are announcing a new partnership to help their customers to reach their Corporate Social Responsibility (CSR) objectives.
The digital transformation consultancy are proud to collaborate with Transcendent Media Capital, a global company, which specialises in the development of International Social Ventures (ISVs) between corporations and non-governmental organisations (NGOs) to tackle global issues.
In the words of Annie Dillard, “If we are blinded by darkness, we are also blinded by light”. Paradoxically, being in the light and having too many ideas can be as fruitless as being in the dark and having none. These were the opening words of Professor Verganti’s talk at Oracle’s Modern Business Experience London conference, which caught my attention. Two minutes in, I had my notepad out. For a long time, I had been a believer of ‘the more, the merrier’ when it comes to ideas, and had somehow paid no attention to how that compromises quality and value.
London, 30 March 2017
Oracle has awarded Infomentum the Platform as a Service Partner of the Year award at the 2017 UK & Ireland Partner of the Year Awards.
An Oracle Platinum Partner, Infomentum was presented with the awards at Wednesday’s prestigious ceremony at the Sheraton Grand Park Lane Hotel London. The award recognised Infomentum’s excellence in delivering transformational projects which implemented Platform as a Service products, allowing their customers to improve both the employee and the customer experience.
Monday 20 March 2017
We are very excited to share the news that it is once again nominated for a coveted Oracle Specialized Partner award.
The Platinum Partner is up for the PaaS Partner of the Year award. Oracle chose to nominate Infomentum for their successes in delivering integrated PaaS products, helping customers to digitally transform their businesses.
Infomentum is proud to announce it has achieved the internationally recognised certification of ISO 27001, establishing it as one of the leaders in its field.
We decided to seek the ISO 27001 certification to validate our high standards of best practice in protecting assets. The independent assessment was conducted by the British Assessment Bureau, a leading certification body, and demonstrated our commitment to keeping data, staff and premises secure.
London, 8 September 2016
London, 16 August 2016
Infomentum has been announced as a finalist in the UK Digital Entrepreneur awards. The digital transformation and technology consultancy will stand in the Digital Business of the Year (SMB) category for delivering successful customer projects such as the Prince’s Trust.
Now in their 12th year, the awards are the longest-standing national tech awards in the UK, and showcase the very best of British digital entrepreneurship.
Workplaces are changing rapidly – often without us even noticing. And now that the first wave of digital disruption has already passed, employees are demanding more sophisticated experiences from the companies they work for. This means that, as businesses, we have a choice: change, or get left behind. One way of ensuring that we move with the times is to listen to the changing expectations of employees as we move towards the next big milestone: 2020.
Author: Rachel Edwards
77% of users claim they leave a site immediately if they experience any difficulty. It’s a shocking stat. One that perfectly illustrates the need for business to continually improve and innovate to keep up with progressive consumer demands.
But I hear what you’re thinking. We've heard this before, but how do we know where consumers will go next? The truth is, nobody knows what 2020 holds. To gain insight into what the market is expecting, Infomentum carried out a survey with over 1000 office workers to look into their opinions, behaviours and expectations for 2020 as both a customer and an employee.
Author: Rachel Edwards
Digital transformation; it’s been the business buzzword of choice for the last 2 years or so. It’s proven to be one buzzword which has some meat behind it. Digital transformation is still a hot topic and has manifested in tangible success for many businesses and even charities like The Prince’s Trust.
Like all trends, digital transformation means different things to different people. And like all trends, it must eventually fade until ‘digital’ just becomes the norm of how we do business. But what comes next?
“Beyond Digital” report highlights how new technology will impact the workplace over the next five years
91% of UK employees believe that their businesses will no long be competitive by 2020 as a result of new technology. That’s according to a new “Beyond Digital” report, launched today by digital transformation consultancy Infomentum.
The report, which collated feedback from over 1000 UK office workers, examines how new technology trends are set to disrupt UK businesses and employment over the next five years.
No industry has seen the effects of digital disruption hit hard quite as publicly as the retail sector.
Shock headlines detail the decline of footfall, with indignant images of boarded up stores and empty high streets. Pre-Christmas forecasts preached that the most successful holiday retailers would be those offering the optimum online shopping experience.
But aside from the scare-mongering surrounding physical stores, the key focus for retailers has remained steadfastly the same; how to offer the best customer experience? There are key challenges the industry can address today to keep up with changing consumer demand.
We are delighted to be nominated in two key categories at Oracle’s 2016 UKI Specialized Partner Awards.
The Platinum Partner’s efforts see them shortlisted in the Transformational Win and Integrated Cloud categories. This recognises the success of The Prince’s Trust’s Digital Transformation project and innovation with BAE Systems, which sees a complex integration of Oracle’s Cloud products.
Author: Natalia Bazanova
Whether you have physical shops or not, your website is considered another shopfront, and customers will treat it that way. If you can't find something in a shop, you ask a sales assistant. But what about if you can’t find something on a businesses website? There's often no online shop assistant to ask for help. That's where your customers will turn to a powerful search function to find out what they need from you.
Every new application created with the Oracle WebCenter Portal framework and ADF comes with default styling that you extend from an out-of-the-box skin, like Skyros. But if every time we created an application with the default style, it would be a very boring and monotonous digital world. That’s where skinning comes in to brand your application to your company guidelines!
I have a Google habit. It’s the curse (or blessing!) of growing up in the ‘digital age’ (but please, don’t call me a millennial). That’s to say that I rely on my smartphone to Google anything and everything. Admit it, you’re guilty too.
Scientists believe that this habit of ‘googling’ everything is actually making our attention spans shorter. It’s a common practise in this ‘digital’ era; throw technology at a problem and it will solve it. That works, right? When it comes to your business, the ‘Google’ effect is not the answer.
Infomentum, the digital transformation consultancy helping clients to bridge the gap between business and technology, has been awarded supplier status on the UK Government Digital Marketplace. This will enable the business to continue to offer top-class consultancy services and technology implementation and support to the UK’s public sector.
How many blogs have you read that start with ‘the world is changing’? Guess what, the world has changed. Scientists in the States believe that we are currently going through a technology revolution that will have the same impact on our planet as the industrial revolution. And they think robots will become commonplace sooner than you think!
Boosting their offering to the retail sector, Infomentum has joined Sopra Steria’s Retail Alliance. The Retail Alliance is all about customers: your customers. Helping you understand them better. Giving you the tools to provide them with a consistent experience across channels that exceeds their expectations, drives sales and increases wallet share and loyalty.
Picking up important industry information is key for attendees at this year’s UKOUG Apps and Tech Conferences. Event go’ers expect learn from other’s experiences in developing Oracle software.
Infomentum will be sharing knowledge across two separate sessions at the conferences this December. One session sees Infomentum share best practice on branding ADF applications. The second session focuses on the hot topic of integrating systems with the cloud via Oracle SOA.
Every organisation contains mass volumes of data; but how do you embrace the data to attain the most business value from it?
On Tuesday 17 November, Oracle are hosting a one day forum advising businesses on how to put data at the centre of their innovation. Attendees at Oracle’s Data Integration Customer Forum will include C-level executives in the IT, Marketing and Digital fields.
Youth charity The Prince’s Trust has embarked on a digital transformation to enable them to better serve the thousands of young people who come to the charity every year.
Hot on the heels of their latest award from the UK Oracle User Group, Infomentum is announced as a contender for Best Test Automation Project at the European Software Testing Awards.
Infomentum was selected for the shortlist after sharing an innovative automotive customer story. The project demanded complex, bespoke simulation of an end-to-end car diagnostics scan, offering significant challenges for the test team to overcome. The achievements made by the team were recognised by the awards judges.
For the second consecutive year, Oracle Fusion Middleware users have voted Infomentum as Silver Middleware Partner of the Year at the UKOUG Awards 2015.
Infomentum celebrated in style at the glamorous ceremony, held at The Waldorf Hilton Hotel, London on 15 October alongside friends and colleagues from Oracle.
Embracing digital technology across all customer touch-points is now a key focus area for marketing leaders. It has become more crucial than ever to leverage digital for competitive advantage and to improve the employee and customer experience.
That’s why, from 29 September – 1 October, digital and marketing leaders from across Europe will gather to attend the CMO Digital Leaders Summit at Hilton The Hauge, Netherlands. Infomentum will be attending the event to share knowledge and insight into how modern marketers can face digital disruption head on.
Infomentum has recorded a 70% increase in revenues compared to the previous year. The company has been growing steadily in recent years with the increase in demand for digital transformational solutions. The last 12 months has seen a significant increase as organisations start to turn their digital visions into reality.
We’ve been keeping a secret. Just by landing on our website you have likely noticed that we’re looking pretty different. We’re delighted to introduce the new Infomentum brand.
We’re proud of our roots. We’re proud of what our team achieves day in, day out. That’s why our new brand better reflects our clients, our capability and our people.
For the second year running, Infomentum has been been nominated for UK Oracle User Group’s Middleware Partner of the Year award.
Infomentum was shortlisted after a panel of adjudicators judged all entries in the Middleware category. Voting is now open, and each partner will vie for the gold, silver or bronze level of the award.
The Infomentum team is preparing its sea legs to join Oracle on their annual sailing regatta on 25 June.
Sponsoring a boat is part of Infomentum’s ongoing commitment to its relationship with Oracle. The event is an opportunity to network with other Oracle partners, as well as valuable time to meet and greet different Oracle teams and customers.
The day on the water includes three races. Each boat boasts its own experienced skipper, joined by 7 teammates. The team are hoping for good summertime weather as one boat will be sailing under the Infomentum flag. The evening features a hog roast and prize-giving for the lucky teams that win the daytime races.
The Prince’s Trust is transforming its business, with the help of Infomentum. So it’s no surprise that being totally bought into the charity, Infomentum is proud to support a summer ball in aid of the The Prince’s Trust on June 4.
Vikram Setia, Partner & Chief Commercial Officer at Infomentum said: “The Prince’s Trust is such an important charity providing vital assistance to young people in need. The Trust literally helps to change people’s lives and it’s a cause we feel very passionately about at Infomentum. It’s always a rewarding opportunity for us to be able to support this summer ball and give back to those charities that we work with.”
The marketer does. No, the IT department owns it. Wait, it belongs to everyone.
Who owns digital in your business? Before you answer that, maybe we should understand what we mean by ‘digital’?
Digital marketing is now a common marketing discipline. It combines social media, email, websites and portals. Originally used to listen and broadcast, digital channels are now used to support customer service, with social media and web chat being the fastest growing customer contact channel in the UK.
Infomentum Recognised With Prestigious Oracle Excellence Award for Specialized Partner of the Year – EMEA in Middleware
Oracle recognized Infomentum, a digital experience consultancy and solution provider, with its 2015 Oracle Excellence Award for Specialized Partner of the Year – UK in Middleware. Infomentum is a Platinum level member of Oracle PartnerNetwork (OPN).
The Oracle Excellence Awards for Specialized Partner of the Year - UK encourage innovation by OPN members, who use Oracle's products and technology to create value for customers. The award reflects Infomentum’s success in adopting OPN’s Specialized approach which is aimed at enabling partners to establish industry recognition by following a formal process to become Specialized in key Oracle solution areas.
Gone are the days of focusing on saving money. Business leaders are now looking at either how to simply keep up with their customers, or how they can profit from digital.
The result requires business transformation. Or is it digital transformation? What is the difference?
To be honest, there should be no difference. Or there certainly won't be as time goes by. Becoming a digital business could be compared to the days of computerising your business back in the 1980s. The installation of a computer to enable you to do your job quicker is no different to implementing a digital strategy in order to operate more efficiently, and deliver a more acceptable customer experience.
Until now, your business will have invested in technology solutions to streamline processes and save money. Some of this investment may also have been in improving the customer experience. From ERP to document management, marketing automation to client and internal portals, so many aspects of a business are now automated.
How joined up are these technologies? Are they meeting the modern users expectations? Are they in line with your digital strategy?
Despite widespread commitment to digital technologies and trends, UK businesses are still falling behind as a result of inflexible corporate cultures. That’s according to a new report from digital experience consultancy Infomentum, which compiled the thoughts of key players including Oracle, BAE Systems, The Ministry of Justice and others.
London, 20 February 2015
London, February 9 2015
London, 6 November 2014
London, 24 October 2014
For some, information governance is a necessary but boring part of the Information Management and Content Management strategy. For others, it’s the piece of the puzzle that creates the framework and culture to a strong and effective way to managing your corporate information.
London, 5 September 2014
London, July 21 2014
When customers and vendors fail to communicate, it’s a recipe for disaster – as one company learned only too well.
London, April 1 2014