Business

Crisis: Is it time to hibernate?

By Katerina Misuta on Apr 9, 2020

The Coronavirus pandemic has disrupted our everyday lives, both businesses and individuals are still adapting to the new reality. While the number of cases still climbing, at times it feels like there is no end of the lockdown and crisis in sight. But it`s not all doom and gloom, we've also seen businesses and individuals come together to fight the virus, support and help each other in these difficult times.

Topics: Business
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Business

Internship - why the learning curve works both ways

By Charlie Stapleton on Apr 2, 2020

Internship is a two-way street. Mentoring young people is an empowering experience for the employees, while for interns, it's an excellent opportunity to learn new skills and get a taste of a potential career.

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Business

The universal language of story points

By Anthony de Wouters on Mar 23, 2020

Successful software delivery is based on careful planning, accurate estimation and a good understanding of what is in and out of scope. In traditional project management, projects are broken into work packages and assigned to specialists for sizing and estimation. These packages are in turn broken up into progressively smaller modules to get increasingly more accurate sizing. After that, all the sizings are rolled up, and a project plan is reviewed and monitored.

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Business

How to make Customer Satisfaction Surveys work for you.

By Sital Athwal, Client Services Manager on Mar 8, 2020

"Your most unhappy customers are the greatest source of learning."
quote from a wise Customer Service Manager

Which type of customer are you?

Imagine you receive an email with the subject "Customer Satisfaction Survey". How does it make you feel? How do you respond?

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Business

Beat the blockers

By Anthony de Wouters on Feb 26, 2020

Imagine a typical scrum scene - the team gathers around the board for the daily standup, one of the team members gives his/her overview of the matters at hand. Things seem to be going well until somebody mentions a dreaded 'blocker' word. Suddenly the team panics, the ears of the scrum master perk up, and madness ensues. 

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Business

Data Sharing in Public Sector: Can Yes or No be enough?

By Katerina Misuta on Feb 20, 2020

Recently we attended and exhibited at the Government ICT, one of the most significant IT Public sector events in the UK. When listening to the keynotes and speaking to IT leaders from a variety of governmental bodies, the issue of citizen data sharing often came up. And no wonder, by leveraging its data organisations can provide betters service to the citizens, improve outcomes and drive efficiencies.

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Business

Factors that impact the size of user stories and why size matters!

By Anthony de Wouters on Jan 14, 2020

Not all user stories are equal. Some may be larger and more complicated than others. The challenge in agile delivery is to keep stories at the right size. That way, they are easily understood and delivered. Those that are too large pose a risk. Wherever possible, you should break them down into smaller, more manageable pieces. In this blog, I will explore factors that might lead to user stories being too 'large'?

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Business

4 key challenges CIOs face today

By Katerina Misuta on Oct 28, 2019

Do you know what your customers need? Not what they want, or would like, but what they need. It is not always obvious. Faced with a complex mix of competing priorities and challenges, some companies may think they need one thing. In reality, however, they need something entirely different.

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Business

Your secret weapon for benchmarking and compliance - Infomentum

By Vikram Setia on Jul 31, 2019

The artist Pablo Picasso once said you should learn the rules like a pro so you can break them like an artist. It’s clear he wasn’t in charge of a large corporation, though. Breaking the rules in business is costly, and it’s getting even more so. According to research by Thomson Reuters, 61% of compliance and risk practitioners expected to spend more on complying with rules and regulations in 2019 than they had in 2018.

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Business

The secret to success in business automation - Infomentum

By Vikram Setia on Jul 31, 2019

Many business documents, from invoices to medical records, are boring, necessary and tedious to deal with. And until recently only humans had the ability to process them, locking smart people into low-value work. But now, technology has got to the point where it can not only read standard documents but also pick relevant information out from images and designs in complex layouts.

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