Hint: you'll need to read part 1 first for this post to make sense.
Phase 2: Imagine
The CX team got together to discuss the problems and carry out an internal ideation workshop to tackle them. We knew that we had 3 key tasks:
- Improve people’s knowledge of why time logging is important
- Create a culture of time logging as a habit; and
- Make the systems they needed to use simpler and clearer while having less of them!