Wait: you need to read part 1 and part 2 first!
You’ll remember that last week I discussed the crucial need for a cultural change in how we dealt with time logging. After the CX team’s thorough research, we were ready to take the findings – and our ideas – to our board of directors.
Hint: you'll need to read part 1 first for this post to make sense.
The CX team got together to discuss the problems and carry out an internal ideation workshop to tackle them. We knew that we had 3 key tasks:
It had been coming for a long time…
At the end of every month, developers scrambled to complete their timesheets, while the operations team were breathing down their necks, threatening them with sticks to get it done - and done right. The developers were left wondering why operations wanted their time logs so desperately. Surely they already knew what they had been working on? The operations team were scratching their heads as to why the developers didn’t do it; they had been reminded at the end of every month like clockwork, yet every month the same story. It was hugely frustrating for both sides, and was approaching boiling point. As soon as the Customer Experience team had a break between projects, we knew this was a top internal issue that had to be solved.
Infomentum are announcing a new partnership to help their customers to reach their Corporate Social Responsibility (CSR) objectives.
The digital transformation consultancy are proud to collaborate with Transcendent Media Capital, a global company, which specialises in the development of International Social Ventures (ISVs) between corporations and non-governmental organisations (NGOs) to tackle global issues.
London, 30 March 2017
Oracle has awarded Infomentum the Platform as a Service Partner of the Year award at the 2017 UK & Ireland Partner of the Year Awards.
An Oracle Platinum Partner, Infomentum was presented with the awards at Wednesday’s prestigious ceremony at the Sheraton Grand Park Lane Hotel London. The award recognised Infomentum’s excellence in delivering transformational projects which implemented Platform as a Service products, allowing their customers to improve both the employee and the customer experience.
Monday 20 March 2017
We are very excited to share the news that it is once again nominated for a coveted Oracle Specialized Partner award.
The Platinum Partner is up for the PaaS Partner of the Year award. Oracle chose to nominate Infomentum for their successes in delivering integrated PaaS products, helping customers to digitally transform their businesses.
We are delighted to be nominated in two key categories at Oracle’s 2016 UKI Specialized Partner Awards.
The Platinum Partner’s efforts see them shortlisted in the Transformational Win and Integrated Cloud categories. This recognises the success of The Prince’s Trust’s Digital Transformation project and innovation with BAE Systems, which sees a complex integration of Oracle’s Cloud products.
