Do you know what your customers need? Not what they want, or would like, but what they need. It is not always obvious. Faced with a complex mix of competing priorities and challenges, some companies may think they need one thing. In reality, however, they need something entirely different.
Happy customers make our day
By Katerina Misuta on Oct 17, 2019
Today I was greeted by a happy grin on Dan’s face, Dan Shepherd is our Head of Delivery. He and his team had a reason to smile - in one day they received fantastic feedback from several of our customers.
My remote on-boarding experience - lessons learnt
By Jake Musich on Sep 2, 2019
Few events in life have the impact of starting a new job. As any career person can attest, acclimating to a new workplace or role requires patience. It’s a social and intellectual challenge. This consideration led me to a simple concept, a modus operandi for adjusting to a new organization.
Getahead festival 2019
By Charlie Stapleton on Jul 3, 2019
A week after I attended Getahead festival, my mind is still racing with all the amazingly interesting information and insights that came my way during the course of the 24-hour event. I went along to see what it was all about and how our Wellness Programme can benefit.
Nasima Alam: Why joining Infomentum has changed my life
By Nasima Alam on May 31, 2019
We catch up with Nasima Alam, who after taking a career break in IT to look after her young family, joined Infomentum as a Test Analyst. We find out about her onboarding experience at Infomentum and how she balances her role as a working mum in Tech.
Why our Operations team adopted Agile and never looked back
By Charlie Stapleton on Apr 17, 2019
'There is nothing more powerful in any organisation than having all employees rowing fiercely in the same direction', wrote Brent Gleeson, the founder of Taking Point Leadership. The same can be also applied to teams within any organisation. Long meetings, endless back and forth emails, misunderstandings, and interruptions for impromptu catch ups are symptoms of an inefficient internal department.
The goal of the Head of Operations, was to create a working environment that nurtures collaboration and confidence, allowing efficient and effective delivery and continuous improvement.
Red Nose day and a great pie fight
By Nasima Alam on Mar 28, 2019
Red Nose day sees Infomentum raises £400 for Comic Relief - with a few red noses, some good (and bad) jokes and the Fantastic Five taking a pie in the face!
I>M Wellness - keep the festive spirit going
By Charlie Stapleton on Dec 28, 2018
Keeping the ball rolling on I>M Wellness over the festive season...
The run up to Christmas is arguably the best time to come together to celebrate our shared experiences with Wellness this year.
Our Wellness Programme on World Mental Health Day
By Charlie Stapleton on Oct 10, 2018
On October 10th, we celebrate World Mental Health Day. At Infomentum we've recently made a pledge to change how we think and act about mental health, and we've decided to dive right in and really get involved. Let's begin with some background about mental health at work. We'll discuss a topic that a lot of people might not know much about, and focus on our initiatives to get us all talking about, understanding, and looking at mental health in a different way.
A day in the life of... Head of Quality Assurance
By Paulina Sinander on Dec 20, 2017
In the second installment of our 'A Day in the Life of...' blog series, we catch up with David Weston, Head of QA at Infomentum, to find out what his typical day looks like.