Read the latest blogs, news and views from Infomentum.

AWS Service Roles allow services to securely interact with other AWS services on your behalf by assuming roles with the necessary permissions. This simplifies access management and reduces the need to handle long-term credentials.

CloudHub 2.0 works on top of an AWS EKS service, so we can leverage AWS Service Roles to connect our APIs with many other AWS services used by our integrations, such as SQS, S3, DynamoDB, Secret Manager, etc.

In this article, we will see how it works and how to implement it.

In today's fast-paced world, we often hear about the importance of mental health. Yet, how often do we consider the profound connection between our mental and physical well-being? On last week's World Mental Health Day, as we reflected on mental health and its importance, I wanted to shed light on the often-overlooked relationship between mental and physical health, and why taking care of both is essential for leading a fulfilling life.

In higher education, managing student data is often seen as a challenge of consolidating records across various platforms - from admissions and financial aid systems to student management portals and alumni databases. For many institutions, the complexity of these systems leads to fragmented data, making it hard to get a unified view of students and make timely, data-driven decisions.

As a project manager, I often have multiple projects running parallel to one another. Before building a solid approach to monitor all these tasks and activities in progress, I always worried I might miss something.

Everyone has, at one point or another, experienced a period of agonising waiting. Whether it be awaiting the results of a job interview, exam results or even waiting in an online queue to get the chance to grab some concert tickets, I’m sure that everyone can agree waiting around for things to happen is a deeply unpleasant feeling. Certainly for me, sitting through the week before A-Level results day felt (almost) worse than taking the exams did! Now imagine how stressful it must be for victims of crimes who are awaiting updates to their investigations.

Understandably, many people want to check in on the progress of their ongoing investigations: in fact, one of our clients found that 20% of inbound calls were from victims seeking updates to their cases. If victims of crime were able to access this information in a more timely manner, it would open up police time that could be allocated to support additional tasks, as well as help reduce stress for people going through the post crime journey.

Working in the automation space is both exciting and challenging. In a recent hyperautomation project with a client, I was provided invaluable insights into the complexities and nuances of automating business processes using MuleSoft RPA.

Here's a detailed look at my experience, the challenges faced and the lessons learned, along with a project glance on automating quotes in Excel and PDF formats.

It’s been some time since my last blog on Anypoint Code Builder, so today I'll be guiding you through the most recent changes that have been made to it. The latest release was in June, and to say it was a big one is an understatement!

Occasionally, I’ll come across a project where I encounter an interesting challenge or two. In one of these instances, I was working on an automation project for a customer who wanted to ingest all of their quotes from different suppliers into their Salesforce application. The quote documents were highly unstructured PDFs and Excel files, requiring the design of a bot which would extract data from these files and ensure that mandatory information was loaded into the Salesforce application using OCR technology.

Introduction

When I embarked on my latest project involving MuleSoft's Robotic Process Automation (RPA), little did I know it would be one of the most challenging yet rewarding experiences of my professional journey. As someone who enjoys solving complex puzzles, I was eager to dive into the intricacies of RPA; however, I soon realised this project would test my skills and patience in ways I hadn't anticipated. Balancing work and personal life became crucial, as late nights and early mornings became routine. However, with a steadfast commitment to overcoming each obstacle, the end result was immensely satisfying.

Introduction

Not long ago, our team came across a surprising new issue when running bots in live VMs. To provide some context, by default each VM deployed for automation has 2 user accounts that can work concurrently. In this case, we deployed 2 parallel instances of the bot to optimise the throughput.