Hint: you'll need to read part 1 first for this post to make sense.
The CX team got together to discuss the problems and carry out an internal ideation workshop to tackle them. We knew that we had 3 key tasks:
It had been coming for a long time…
At the end of every month, developers scrambled to complete their timesheets, while the operations team were breathing down their necks, threatening them with sticks to get it done - and done right. The developers were left wondering why operations wanted their time logs so desperately. Surely they already knew what they had been working on? The operations team were scratching their heads as to why the developers didn’t do it; they had been reminded at the end of every month like clockwork, yet every month the same story. It was hugely frustrating for both sides, and was approaching boiling point. As soon as the Customer Experience team had a break between projects, we knew this was a top internal issue that had to be solved.
I’ve wanted to write something about Infomentum's scrum board since its inception in late 2012. Now seemed as good a time as any to share the story...
During an end of sprint retrospective, one of our developers Jakub said “I'm bored of the board.” That didn’t surprise me.
Oracle Code Conferences started in March this year, in the red city itself - San Francisco. The event is doing the rounds worldwide, and I attended my local one in London last week with my Infomentum Colleagues. My initial thought was that it was really interesting to see how Oracle is attracting a different audience this time around; more technical oriented attendees, with a bigger spectrum of technical skills.
In the words of Annie Dillard, “If we are blinded by darkness, we are also blinded by light”. Paradoxically, being in the light and having too many ideas can be as fruitless as being in the dark and having none. These were the opening words of Professor Verganti’s talk at Oracle’s Modern Business Experience London conference, which caught my attention. Two minutes in, I had my notepad out. For a long time, I had been a believer of ‘the more, the merrier’ when it comes to ideas, and had somehow paid no attention to how that compromises quality and value.
London, 30 March 2017
Oracle has awarded Infomentum the Platform as a Service Partner of the Year award at the 2017 UK & Ireland Partner of the Year Awards.
An Oracle Platinum Partner, Infomentum was presented with the awards at Wednesday’s prestigious ceremony at the Sheraton Grand Park Lane Hotel London. The award recognised Infomentum’s excellence in delivering transformational projects which implemented Platform as a Service products, allowing their customers to improve both the employee and the customer experience.
Monday 20 March 2017
We are very excited to share the news that it is once again nominated for a coveted Oracle Specialized Partner award.
The Platinum Partner is up for the PaaS Partner of the Year award. Oracle chose to nominate Infomentum for their successes in delivering integrated PaaS products, helping customers to digitally transform their businesses.
Infomentum is proud to announce it has achieved the internationally recognised certification of ISO 27001, establishing it as one of the leaders in its field.
We decided to seek the ISO 27001 certification to validate our high standards of best practice in protecting assets. The independent assessment was conducted by the British Assessment Bureau, a leading certification body, and demonstrated our commitment to keeping data, staff and premises secure.
Infomentum has been announced as a finalist in the UK Digital Entrepreneur awards. The digital transformation and technology consultancy will stand in the Digital Business of the Year (SMB) category for delivering successful customer projects such as the Prince’s Trust.
Now in their 12th year, the awards are the longest-standing national tech awards in the UK, and showcase the very best of British digital entrepreneurship.
Workplaces are changing rapidly – often without us even noticing. And now that the first wave of digital disruption has already passed, employees are demanding more sophisticated experiences from the companies they work for. This means that, as businesses, we have a choice: change, or get left behind. One way of ensuring that we move with the times is to listen to the changing expectations of employees as we move towards the next big milestone: 2020.
