'There is nothing more powerful in any organisation than having all employees rowing fiercely in the same direction', wrote Brent Gleeson, the founder of Taking Point Leadership. The same can be also applied to teams within any organisation. Long meetings, endless back and forth emails, misunderstandings, and interruptions for impromptu catch ups are symptoms of an inefficient internal department.
The goal of the Head of Operations, was to create a working environment that nurtures collaboration and confidence, allowing efficient and effective delivery and continuous improvement.
