Blog: Agentforce World Tour 2025 Recap

Salesforce events always bring a unique buzz. Whether it’s Dreamforce, World Tour or a specialist showcase, there’s an energy in the room that reminds you how fast the ecosystem moves and how much innovation is happening behind the scenes.

The Agentforce World Tour 2025 at ExCeL London carried that same momentum. Crowds, conversations and excitement aside, the real draw was seeing just how quickly Agentforce is evolving and what that means for both technical and business teams alike.

As a developer, I went in hoping for real implementation stories, deeper technical insight and the latest updates on Agentforce Vibes. The day delivered on all of that. I left with useful takeaways, fresh ideas to test and a stronger sense of where enterprise AI is heading next. To help set the scene and share what the day revealed, I've put together some key moments that stood out.

My five key standouts from the day

1. Agentforce 360 shows how big the vision is

The introduction of Agentforce 360, along with more than 200 ready-to-use agents, showed just how much prebuilt capability is now available to build on. Seeing Pandora’s agent Gemma in action helped me gauge how strongly context, data signals and reasoning layers shape personalised behaviour.

The live demos tied the architecture back to real workflows and made the vision feel practical rather than abstract. I left the keynote with a clearer sense that Agentforce is growing into a much larger and more sophisticated ecosystem than I had anticipated.

2. The end-to-end build lifecycle is maturing fast

The Admin and Developer deep dive felt like opening the hood on a platform that has grown up fast. The session moved through each stage of the Agent development lifecycle and showed how much has changed.

• Build phase: The walkthrough introduced richer prompt debugging, topic chaining, support for multimodal inputs, structured JSON outputs, the hybrid reasoning engine and Agent Script. It also showed several smaller upgrades that strengthen the base for complex work. These upgrades help teams reduce errors and move faster with more stable builds.
  
  
• Integration phase: The focus moved to no code connections through Model Context Protocol. This opened the door for simple links between agents and external systems. This supports smoother integration work for technical teams and reduces delivery time for cross system workflows.
  
  
• Execute phase: The session brought in Agentforce Voice for phone and digital channels. It also presented Agentforce Grid for rapid AI workflow prototyping. This will help businesses test new ideas faster and scale proven workflows with less overhead.
  
  
• Monitor phase: The final section covered the new observability layer and insights that help teams review behaviour and tune performance. This strengthens operational control and supports safer deployment at scale.

From a builder’s point of view, the takeaway was the shift toward a more predictable and transparent development lifecycle making it easier to design, test and monitor agents.

3. Early adoption gives a real advantage

The implementation session surprised me with how honest people were about their journeys. Every customer repeated a similar theme, that early experimentation gave them an advantage and helped their teams grow more confident with agent led workflows. I took away a simple message - the sooner you start, the sooner you learn, and the sooner the platform begins to deliver value.

Here at Infomentum, adapting early has always been the mantra. So much so that we have already delivered a working Agent for the Policing sector that handles all the FAQs from the knowledge database around mental health and wellbeing (more to come on this...!). We’re super excited to continue working with our customers to see what other Agents we can build together!

4. Revenue automation feels more intelligent in practice

I was especially interested in this session because of my past work on Quote-to-Cash automation (you can have a read here if you missed it!). Looking back, if I had power of Agentforce at hand, this project would have turned out a lot more different than today.

Watching an Agent build a quote, reference historical decisions and adjust discounts in real time was impressive. It even pulled data from Quote PDF documents. Together, it felt like the perfect workflow for AI handling the complex process of revenue management. What impressed me most was how it managed revenue schedules, making the entire flow effortlessly accurate. Seeing this in action reinforced lessons from my previous projects and left me excited about the tangible impact this could have for businesses.

5. Agentforce Vibes is finding its direction

Agentforce Vibes is the developer-focused part of the platform, designed to speed up Salesforce platform development and integrate closely with the rest of the powerhouse ecosystem. This was the session I was most excited for because vibe-coding is the latest trend for developers to rapidly prototype and get applications ready. And since Agentforce Vibes sits directly within the developer workflow, I wanted to see what happens behind the interface, including how code is executed, how debugging and testing are managed, and how extensions integrate with the IDP (Integrated Development Environment).

The demo focused mostly on guided, prebuilt examples, so it did not cover these technical details as such. But what it did do was give me a good sense of the tool’s direction. I was left curious about the underlying architecture and developer workflows, and am looking forward to exploring deeper technical content as it becomes available. A more in-depth review of Agentforce Vibes is soon to follow, so watch this space!

Wrap up

The day made it clear that Agentforce is moving fast from being a buzz 6 months ago towards a more capable, production-ready platform. Each session highlighted practical ways developers can build smarter, context-aware agents. I left inspired, eager to experiment with the new features, and excited to see how the platform continues to evolve at the next World Tour. The future of agent-driven workflows feels immediate, powerful, and full of opportunity. Bring on 2026!

If you would like to chat more about what this could mean for your organisation, our team is ready to help.