Business

Omnichannel: the key to retail success?

By Vikram Setia on Feb 26, 2016

No industry has seen the effects of digital disruption hit hard quite as publicly as the retail sector.

Shock headlines detail the decline of footfall, with indignant images of boarded up stores and empty high streets. Pre-Christmas forecasts preached that the most successful holiday retailers would be those offering the optimum online shopping experience.

But aside from the scare-mongering surrounding physical stores, the key focus for retailers has remained steadfastly the same; how to offer the best customer experience? There are key challenges the industry can address today to keep up with changing consumer demand.

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Business

Infomentum awards nominations

By Infomentum on Feb 17, 2016

We are delighted to be nominated in two key categories at Oracle’s 2016 UKI Specialized Partner Awards.

The Platinum Partner’s efforts see them shortlisted in the Transformational Win and Integrated Cloud categories. This recognises the success of The Prince’s Trust’s Digital Transformation project and innovation with BAE Systems, which sees a complex integration of Oracle’s Cloud products.

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Tech

Search is your online sales assistant

By Infomentum on Feb 12, 2016

Author: Natalia Bazanova

Whether you have physical shops or not, your website is considered another shopfront, and customers will treat it that way. If you can't find something in a shop, you ask a sales assistant. But what about if you can’t find something on a businesses website? There's often no online shop assistant to ask for help. That's where your customers will turn to a powerful search function to find out what they need from you.

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